Shipping policy

Shipping Policy

Effective Date: March 20, 2026

Thank you for shopping with Mundu it! Below you will find all the details about how we handle shipping and delivery.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive an email with tracking details once your order has been shipped.

Shipping Time

Estimated delivery time is 5–7 business days from the date of shipment. Delivery times may vary depending on your location and factors beyond our control such as weather, carrier delays, or customs processing.

Please note that business days do not include weekends or public holidays.

Shipping Charges

Shipping charges are calculated at checkout based on your order total and delivery location. Any applicable shipping fees will be displayed before you complete your purchase.

We may offer free shipping promotions from time to time. Details will be mentioned on our website or promotional materials.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to track your shipment. If you do not receive tracking information within 3 business days of placing your order, please contact us at support@munduit.com.

Delivery Issues

If your order has not arrived within the estimated delivery window, please contact us and we will work with the shipping carrier to locate your package.

We are not responsible for delays caused by incorrect or incomplete shipping addresses provided at the time of checkout. Please double-check your shipping details before placing your order.

No Returns

All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and shipped.

Exceptions: If your order arrives damaged, defective, or you received the wrong item, please contact us within 48 hours of delivery with your order number and photos of the issue. We will review your case and offer an appropriate resolution, which may include a replacement or store credit at our discretion.